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‹ CRM integrations

Bitrix24 integration

Prepare the following:

  • Create an incoming webhook in Bitrix24 with access to CRM (`crm`).
  • Create two outgoing webhooks to `https://core.passquare.com/api/v2/b24`:
  • Contact created (`ONCRMCONTACTADD`);
  • Contact updated (`ONCRMCONTACTUPDATE`).
  • Create these fields in the contact card:
  • Card install link;
  • Card number;
  • Push message;
  • Any other fields you want to show on cards.
  • Create an Issue card field with a yes/no format. The finished field looks like a checkbox. If this field is missing, cards will be issued to all customers in Bitrix24 during sync.
  • Send the following to Passquare support:
  • Incoming webhook URL;
  • Outgoing webhook keys;
  • IDs of the fields you created. An ID looks like UF_CRM_xxxxxxxxxxxxx.
  • If you have trouble getting the IDs, provide Bitrix24 access:
  • `[account_name].bitrix24.ru`;
  • Bitrix24 account login and password;
  • The list of Bitrix24 contact fields that should appear on cards.
  • Starting wallet card number. This number must be greater than the numbers of cards created earlier.

Use the self-serve setup guide.

Integration details

  • Bonus accrual and redemption, and discounts, are configured and processed in your Bitrix24 system.
  • The wallet card is synced with the Bitrix24 contact card.
  • Integration and automatic data updates are available on any paid Bitrix24 plan.
  • After a card is issued, the customer and card usually appear in Bitrix24 within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
  • When customer data changes in Bitrix24, Passquare and the customer card update within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.