Self-serve DIKIDI integration

To set up the integration, you need:

• A loyalty program configured in DIKIDI;
• Starting wallet card number. It must be greater than the numbers of cards created earlier;
• DIKIDI company ID;
• Access key.

Go to DIKIDI → Settings → Integration and click Create key. In Access name, enter Passquare. In Access type, select administrator. In API key, enter the key you received from Passquare support. Click Add.

Copy the access key you created. You will need it later to configure the integration. Open the Callback API tab and click Add. In Partner, select Passquare. Click Advanced settings. In Path, enter https://core.passquare.com/api/v2/dikidi/hook In Email, enter hello@passquare.com

In Passquare settings, set the starting wallet card number. This number must be greater than the numbers of cards already created in the CRM. Go to Integration. If a demo period is active, end it.

Click the CRM system field and select DIKIDI from the drop-down list. In Login, enter the DIKIDI company ID. In Password, enter the access key. Click Save and turn the integration on.

If you already have issued cards in your Passquare account, go to Customers and, in the lower-right corner, click Write to CRM.

Integration details

• Bonus accrual and redemption, and discounts, are configured and processed in your DIKIDI system.
• After a card is issued, the customer and card usually appear in DIKIDI within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
• When the bonus balance or discount changes in DIKIDI, Passquare and guest cards update within a few minutes to a few hours. Timing depends on system load and the update queue.