Self-serve Litebox integration

To set up the integration, you need:

1. A loyalty program configured in LiteBox.
2. Starting wallet card number. It must be greater than the numbers of cards created earlier.
3. LiteBox user login and password.

In Passquare settings, set the starting wallet card number. This number must be greater than the numbers of cards already created in the CRM.

Go to Integration. If a demo period is active, end it. Click the CRM system field and select LiteBox from the drop-down list.

In Server, enter `https://lbe.litebox.ru`. In Login, enter the LiteBox user login. In Password, enter the LiteBox user password. In Program ID, enter BONUS if you use a bonus program, or DISCOUNT if you use a discount program.

Click Save and turn the integration on. If you already have issued cards in your Passquare account, go to Customers and, in the lower-right corner, click Write to CRM.

Integration details

• Bonus accrual and redemption, and discounts, are configured and processed in your LiteBox system.
• After a card is issued, the customer and card usually appear in LiteBox within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
• When the bonus balance or discount changes in LiteBox, the information appears in Passquare and on the customer card after the card is refreshed in the Passquare account or on the customer’s phone.