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‹ CRM integrations

Moysklad integration

Prepare the following:

  • Which loyalty program you use: discount or bonus.
  • Login and password for a Moysklad user with administrator rights.
  • The name of the group that will be assigned to customers who issue a wallet card.
  • Starting wallet card number. This number must be greater than the numbers of cards created earlier.

Use the self-serve setup guide.

Integration details

  • Bonus accrual and redemption, and discounts, are configured and processed in your Moysklad system.
  • With Moysklad, wallet cards support automatic bonus balance updates.
  • Customers can refresh discount information on their card themselves. Discounts are not updated automatically because of Moysklad technical limitations.
  • Moysklad does not support multiple cards — when a wallet card is created, the plastic card is deactivated.
  • After a card is issued, the customer and card usually appear in Moysklad within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
  • When the bonus balance changes in Moysklad, Passquare and the customer card update within a few minutes to a few hours. Timing depends on system load and the update queue.