Syrve integration

Prepare the following:

1. Starting wallet card number. It must be greater than the numbers of cards created earlier.
2. Loyalty program name.
3. Organization name in Syrve.
4. List of loyalty program categories with percentages.
5. API key from Syrve (permission template: all rights, email: hello@passquare.com).

If you use the Syrve Delivery API, tell Passquare support.

Use the self-serve setup guide.

Integration details

• Bonus accrual and redemption, and discounts, are configured and processed in your Syrve system.
• After a card is issued, the guest and card usually appear in Syrve within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
• When the bonus balance or discount changes in Syrve, Passquare and guest cards update within a few minutes to a few hours. Timing depends on system load and the update queue.
• If you plan to change how bonuses are accrued or discounts are granted, tell us so we can update the integration settings. Access to Syrve with rights to Guests and Guest accounts may be required.
• Do not edit the card number in Syrve. The guest’s bonuses and discounts will not be sent to Passquare or shown on the card. If a guest’s phone number changes, the guest needs to get a new card through Passquare.