Change the account email

A user email cannot be replaced in the profile. The account is passed to another user: add the new email to access, then remove the previous user. Cards, customers, and settings stay in the same account.

How to change the email

1. Sign up with the new email on the sign-up page. This creates a separate user, which you need to accept the invitation. It does not create a separate account.
2. Open the current account with the previous user. Go to Settings → Access and click Add. Enter the new email.
3. Sign in as the new user. Open Select account → Invitations and accept the invitation to the current account. The new user appears in Access with the Observer role.
4. Sign in again as the previous user and, in Settings → Access, set the new user to Administrator. Only an administrator can remove access, and you cannot remove your own user.
5. Open this account as the new user and, in Settings → Access, remove access for the previous user.

After that, the account opens only for the new user.

If there is no free seat

The number of active roles depends on the plan. When every seat is taken, the new user gets No access and cannot open the account. Free a seat first, or move to a plan with a higher limit. No access does not take a seat. After the previous user is removed, the seat is free again.

How to send an invitation, and what to do if the email does not arrive, is in Add a new user.