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Quick Resto integration

Prepare the following:

  • Quick Resto cloud address: `[account_name].quickresto.ru`.
  • Login and password for the Quick Resto cloud. Required only for the initial integration setup.
  • Login and password for Quick Resto API access.
  • Whether you have issued plastic or wallet cards to guests, and whether you plan to keep accumulated bonuses and discounts.
  • How you will identify guests: enter the card number manually or scan the QR code / barcode on the card.
  • Which loyalty program you use: discount or bonus.
  • If you use a bonus system, provide:
  • The bonus program name;
  • The bonus account ID. Go to CRM → Bonus account types, select the account you use, and copy the ID from the address bar, for example `https://demo_app.quickresto.ru/#/crm.accounting.account.type?id=10`
  • Starting wallet card number. This number must be greater than the numbers of cards created earlier.

Use the self-serve setup guide.

Integration details

  • Bonus accrual and redemption, and discounts, are configured and processed in your Quick Resto system.
  • If cards should show the bonus size as a percentage, include the bonus size as a number in Quick Resto customer group names. For example: "Group 5%", "Bonuses 7", "Gold 20%".
  • If you already have a guest database in Quick Resto with accumulated bonuses and discounts, or you plan to migrate a guest database with balances from another CRM, contact Passquare support before you connect.
  • To keep previously accumulated guest bonuses and discounts, you need to upload the guest database and enable guest phone verification by SMS or phone call.
  • After a card is issued, the guest and card usually appear in Quick Resto within a few minutes to a few hours. The maximum delay is 24 hours. Timing depends on system load and the update queue.
  • When the bonus balance or discount changes in Quick Resto, the information appears in Passquare and on the guest card after the card is refreshed in the Passquare account or on the guest’s phone.